Customer Reviews Summary by PowerReviewsPros
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Most Liked Positive Review Review about the company/not the product We have given several WCGB gifts to people, with excellent results. The products are excellent. However, the purpose of this review is to highlight WCGB's superior level of service. Any company can take...Read complete review We have given several WCGB gifts to people, with excellent results. The products are excellent. However, the purpose of this review is to highlight WCGB's superior level of service. Any company can take one's money and deliver a product. It is when something goes wrong that a company is truly tested. Our last gift order was to be delivered to a family member's home. The short version of the story is that UPS fouled up multiple delivery attempts, were given phone #'s and instructions, and ignored all, not even ringing the doorbell on the 3rd attempt when they were home! The basket was not delivered. WCGB sent me an email noting that it was monitoring delivery and saw that it wasn't happening, could they help. They were prompt in their responses to my emails. Bottom line of story: WCGB sent a second basket (while UPS was returning the first) to a new address, no additional charge to me for shipping, or for the 2nd basket until they waited to get the first basket back. WOW!! WCGB passed the service test and set the bar for all others. We will be ordering from them without hesitation in the future. VS Most Liked Negative Review Order/Tracking Issues. I have had so much trouble tracking an order in my life through this company. Very disgusting and difficult, I have purchased at least ten seperate orders dating back for at least eight years,...Read complete review I have had so much trouble tracking an order in my life through this company. Very disgusting and difficult, I have purchased at least ten seperate orders dating back for at least eight years, and I never had order problems until the last three orders. This problem has gone from disturbing and puzzleing to worse. I fear I will lllbe going elsewhere in the future. Reviewed by 169 customers Sort by Displaying reviews 1-10 Previous | Next » Pros
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Comments about Crossridge Peak Duet: the only negative is that a signature is required when sending wine. My mother wasn't home to receive her Mother's Day Present. They re-delivered on the following Monday. Otherwise, I am pleased. This is the 3rd or 4th basket i have sent through this site. Pros
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Comments about Crossridge Peak Duet: I didn't see it but the person that received it said it was wonderful. It arrived on time for Mother's Day. Pros
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Comments about Crossridge Peak Duet: We sent this as part of our Mother's Day gift to our mother and she loved it!! She said that the presentation was perfect and loved the variety in the basket. She also said that it was a great surprise that she wasn't expecting... Dad was happy too! :) Pros
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Comments about Crossridge Peak Duet: My mother enjoyed the great variety & quality of items. Pros
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Comments about Crossridge Peak Duet: Delivery was exactly when promised. This was an anniversary gift and was very much enjoyed by the recipients. I would definitely order again. Pros Cons Best Uses
Comments about Crossridge Peak Duet: Ordering;Delivdery;Customer service; and Quality were all outstanding! Pros
Cons Best Uses Comments about Crossridge Peak Duet: I have had so much trouble tracking an order in my life through this company. Very disgusting and difficult, I have purchased at least ten seperate orders dating back for at least eight years, and I never had order problems until the last three orders. This problem has gone from disturbing and puzzleing to worse. I fear I will lllbe going elsewhere in the future. Pros
Cons Best Uses
Comments about Crossridge Peak Duet: Beautiful basket, arrived on time. The wines were both great and both kids and adults enjoyed the snack treats. Would definitely recommend. Pros
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Comments about Crossridge Peak Duet: I like the way things are displayed for you to pick through. I also liked the way you go right to checkout. Pros
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Comments about Crossridge Peak Duet: I stumbled across this website and decided to give it a try, based on reviews of others and the descriptions of the products. I sent a gift basket to a friend for her 65th Birthday and she was delighted. She said the wines were terrific, as were all the items in the gift tote, as well as the tote itself. Displaying reviews 1-10 Previous | Next » Save Money on gifts with free shipping gift baskets by Wine Country Gift Baskets.
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