Customer Reviews Summary by PowerReviewsPros
Cons Best Uses
Most Liked Positive Review Review about the company/not the product We have given several WCGB gifts to people, with excellent results. The products are excellent. However, the purpose of this review is to highlight WCGB's superior level of service. Any company can take...Read complete review We have given several WCGB gifts to people, with excellent results. The products are excellent. However, the purpose of this review is to highlight WCGB's superior level of service. Any company can take one's money and deliver a product. It is when something goes wrong that a company is truly tested. Our last gift order was to be delivered to a family member's home. The short version of the story is that UPS fouled up multiple delivery attempts, were given phone #'s and instructions, and ignored all, not even ringing the doorbell on the 3rd attempt when they were home! The basket was not delivered. WCGB sent me an email noting that it was monitoring delivery and saw that it wasn't happening, could they help. They were prompt in their responses to my emails. Bottom line of story: WCGB sent a second basket (while UPS was returning the first) to a new address, no additional charge to me for shipping, or for the 2nd basket until they waited to get the first basket back. WOW!! WCGB passed the service test and set the bar for all others. We will be ordering from them without hesitation in the future. VS Most Liked Negative Review Crossridge Peak Duet I had to call Customer Service several times to find out where gift was, as it was not delivered when promised! Once it FINALLY arrived, the recipient was pleased, but I was very ...Read complete review I had to call Customer Service several times to find out where gift was, as it was not delivered when promised! Once it FINALLY arrived, the recipient was pleased, but I was very disappointed that it was late! I may never order from Wine Country again because of the problem of a promised time of delivery which was not fulfilled! Reviewed by 175 customers Sort by Displaying reviews 1-10 Previous | Next » Pros
Cons
Best Uses
Comments about Crossridge Peak Duet: The product was supposed to arrive on May 10th before Mother's day and it did not. Recipient received the Monday after. Pros
Cons Best Uses
Comments about Crossridge Peak Duet: Sent this as a Mother's Day gift and my mom LOVED it! She said the wine was a great quality and there was a nice assortment of food in the gift (she especially loved the Brie cheese). The bag was super cute and she plans to reuse it as a beach/extra travel bag. I highly recommend this product and will be buying from them again! Pros
Cons Best Uses
Comments about Crossridge Peak Duet: I had to call Customer Service several times to find out where gift was, as it was not delivered when promised! Once it FINALLY arrived, the recipient was pleased, but I was very disappointed that it was late! I may never order from Wine Country again because of the problem of a promised time of delivery which was not fulfilled! Pros
Cons Best Uses
Comments about Crossridge Peak Duet: This was an awesome gift for my Mom she was really surprise. She stated the wine was really great quailty. I will be sending her another gift for a birhthday in July. This site is a keeper Pros
Cons Best Uses
Comments about Crossridge Peak Duet: Product arrived exactly as it indicated. Pros
Cons Best Uses
Comments about Crossridge Peak Duet: It ended up being a lot better than flowers!! Pros
Cons Best Uses
Comments about Crossridge Peak Duet: the only negative is that a signature is required when sending wine. My mother wasn't home to receive her Mother's Day Present. They re-delivered on the following Monday. Otherwise, I am pleased. This is the 3rd or 4th basket i have sent through this site. Pros
Cons Best Uses
Comments about Crossridge Peak Duet: I didn't see it but the person that received it said it was wonderful. It arrived on time for Mother's Day. Pros
Cons Best Uses
Comments about Crossridge Peak Duet: We sent this as part of our Mother's Day gift to our mother and she loved it!! She said that the presentation was perfect and loved the variety in the basket. She also said that it was a great surprise that she wasn't expecting... Dad was happy too! :) Pros
Cons Best Uses
Comments about Crossridge Peak Duet: My mother enjoyed the great variety & quality of items. Displaying reviews 1-10 Previous | Next » Give a warming wine gift basket to someone special from Wine Country Gift Baskets. We feature rare and exclusive wines from boutique wineries that are placed in the wine gift basket of your choice. Look through our wine baskets and be creative with your own gift basket ideas, or shop any of our arranged custom gift baskets today.
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||

























