Crossridge Peak Duet Gift Basket
Customer Reviews Summary by PowerReviewsCrossridge Peak Duet (based on 202 reviews)  Ratings Distribution 98% of respondents would recommend this to a friend. Pros
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Most Liked Positive Review Review about the company/not the product We have given several WCGB gifts to people, with excellent results. The products are excellent. However, the purpose of this review is to highlight WCGB's superior level of service. Any company can take...Read complete review We have given several WCGB gifts to people, with excellent results. The products are excellent. However, the purpose of this review is to highlight WCGB's superior level of service. Any company can take one's money and deliver a product. It is when something goes wrong that a company is truly tested. Our last gift order was to be delivered to a family member's home. The short version of the story is that UPS fouled up multiple delivery attempts, were given phone #'s and instructions, and ignored all, not even ringing the doorbell on the 3rd attempt when they were home! The basket was not delivered. WCGB sent me an email noting that it was monitoring delivery and saw that it wasn't happening, could they help. They were prompt in their responses to my emails. Bottom line of story: WCGB sent a second basket (while UPS was returning the first) to a new address, no additional charge to me for shipping, or for the 2nd basket until they waited to get the first basket back. WOW!! WCGB passed the service test and set the bar for all others. We will be ordering from them without hesitation in the future. VS Most Liked Negative Review Crossridge Peak Duet I had to call Customer Service several times to find out where gift was, as it was not delivered when promised! Once it FINALLY arrived, the recipient was pleased, but I was very ...Read complete review I had to call Customer Service several times to find out where gift was, as it was not delivered when promised! Once it FINALLY arrived, the recipient was pleased, but I was very disappointed that it was late! I may never order from Wine Country again because of the problem of a promised time of delivery which was not fulfilled! Reviewed by 202 customers Sort by Displaying reviews 1-10 Previous | Next »  Pros
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Comments about Crossridge Peak Duet: My friend and I live so far apart. The presentation of the items were great He said the crackers and cheese products were premium. He ate them the first night. He hasn't opened the wine yet but that is all that is left of the large basket. He was so happy when we were on Skype and he showed me. I was pleasantly surprised. Also the personalize card with our image on it was clear and he displays it on his desk. Thanks Wine Country!!! Pros
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Comments about Crossridge Peak Duet: The relatives who received this gift enjoyed the wine and snacks. Liked the tote bag. I did not see a "wine stopper" in the gift - maybe it was already in use! Pros
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Comments about Crossridge Peak Duet: Best presentation and always appreciated Pros
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Comments about Crossridge Peak Duet: Arrived as scheduled and recipient loved it. Pros
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Comments about Crossridge Peak Duet: Package was beautifully made. It is packed with gifts and was an awesome price. This was better than expected and the recipient loved it. She told all her friends how neat this gift really was. Pros
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Comments about Crossridge Peak Duet: The basket arrived on time but no one was available to sign for it. After three attempts it was sent back. The people at Wine Country Gift Baskets sent another one at no charge to a different address to ensure it made it to the recipient. Outstanding Customer service in addition to a great product. Pros
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Comments about Crossridge Peak Duet: this was a gift for college graduation to an older lady. she lowed the presentation and the tote bag it was in. She and her children enjoyed the food and dip and raved about the cookies and crackers. the wine was beautiful and flavorable. said I could not have given her anything better. Service was great and arrived on time and date. Pros
Cons Best Uses Comments about Crossridge Peak Duet: The basket was a hit! My friend loved it and was very pleased with the product. It arrived on time and everything was perfect. Pros
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Comments about Crossridge Peak Duet: Excellent service and product, fast shipment and my Mom loved it. Pros
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Comments about Crossridge Peak Duet: I sent this to my mom for Mother's Day.She was both surprised and impressed with this gift,and it arrived on a Friday(as expected),so she was able to enjoy the wine over the weekend!I will send more of these! Displaying reviews 1-10 Previous | Next » Give a warming wine gift basket to someone special from Wine Country Gift Baskets. We feature rare and exclusive wines from boutique wineries that are placed in the wine gift basket of your choice. Look through our wine baskets and be creative with your own gift basket ideas, or shop any of our arranged custom gift baskets today.
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