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Customer Reviews Summary by PowerReviewsPros
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Most Liked Positive Review Fantastic Service and Product I sent this to my parents as a thank-you gift. They left town earlier then scheduled to their 2nd home which, unfortunately, was before the basket arrived. I called to get the package ...Read complete review I sent this to my parents as a thank-you gift. They left town earlier then scheduled to their 2nd home which, unfortunately, was before the basket arrived. I called to get the package re-directed to the address they were going to for 3 weeks. It was too late as it was already shipped and scheduled for delivery that day to the original address on the order. However, Wine Country Gift Baskets offered to send a new 2nd basket out to my parent's other address at no charge to me which was just fabulous and amazing customer service. I'm a customer for life! So are my parents! They loved the basket, the goodies and the wine and said it was beautiful. VS Most Liked Negative Review Coppola Diamond Colletion Review The product was not what I expected. The item assortment was different than mentioned in the description. The basket was not the Fleur de Lis basket I really wanted - it was an awful ...Read complete review The product was not what I expected. The item assortment was different than mentioned in the description. The basket was not the Fleur de Lis basket I really wanted - it was an awful beige burlap basket. I got the item on Christmas Eve - I was supposed to get it on December 23rd. Customer Service was helpful to a point but they could not help me get my Fleur de Lis basket! I was very disappointed. Jeanette A. Hager | [@] | jeanettehager[@] Reviewed by 51 customers Sort by Displaying reviews 1-10 Previous | Next » Pros
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Comments about Francis Coppola Diamond Collection: This was a wonderful gift. It was shipped super quick and was very beautiful. I hated to open it but so glad I did as it was all delicious! Cant wait to get another one!!! Pros
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Comments about Francis Coppola Diamond Collection: This was a Christmas gift for my brother ans sis-in-law. Basket arrived on time but one of the bottles was empty. My sis-in-law called to let you know that one bottle arrived empty. Wine Country sent another WHOLE basket at no extra cost. This is exceptional customer service and I was VERY pleased! THANK YOU! Pros
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Comments about Francis Coppola Diamond Collection: The gift is wonderful!!!! Beautiful presentation. Excellent quality items. A very special gift for a very special occasion. Would recommend Wine Country Gifts to anyone who wants to send a special gift a special person with such ease - GREAT!!! Pros
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Comments about Francis Coppola Diamond Collection: Customer service was excellent! The basket was damaged in delivery and they sent a new one out next day. Pros
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Comments about Francis Coppola Diamond Collection: Product was as expected and arrived on time. Pros
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Comments about Francis Coppola Diamond Collection: I sent out these baskets from our company to some of our clients for the holidays. This particular basket was on sale so it was big for the price. When it arrived the client texted me photos and happy laughing texts because they were so thrilled with what they got! Sure made me look good too for choosing something that went so well! Pros
Cons Best Uses Comments about Francis Coppola Diamond Collection: The basket arrived on time. Wine Country Gift Baskets are excellent about notifying me when the basket was shipped and they kept me infomed when there was an issue with the recipient not being home to sign for the basket. I have sent to separate baskets to fairly remote locations and they were very helpful making sure the baskets were received. I am very pleased with the service and quality of the baskets. I will continue to use Wine Country Gift Baskets and highly recommend them! Pros
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Comments about Francis Coppola Diamond Collection: The product was not what I expected. The item assortment was different than mentioned in the description. The basket was not the Fleur de Lis basket I really wanted - it was an awful beige burlap basket. I got the item on Christmas Eve - I was supposed to get it on December 23rd. Customer Service was helpful to a point but they could not help me get my Fleur de Lis basket! I was very disappointed. Jeanette A. Hager | [@] | jeanettehager[@] Pros
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Comments about Francis Coppola Diamond Collection: After a very nervous missed delivery date, Pros
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Comments about Francis Coppola Diamond Collection: I called at the last minute before Christmas and the gift basket arrived at it's destination right on time. The recipient enjoyed the gift. Displaying reviews 1-10 Previous | Next »
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