Customer Service
Customer service is handled by Wine Country Gift Baskets in California. We do not outsource the servicing of our customers; your satisfaction is our priority!
Contact Us
4 AM to 12 AM (midnight), PST, 7 days a week
Live Chat 
Email(800) 394-0394
Frequently Asked Questions
- What are your shipping and handling charges and delivery times?
- Why are you limited on the states you can ship wine to?
- Do you offer shipping insurance?
- Can I ship my basket anywhere?
- Why do you need my recipient's phone number?
- How will I know when my order has shipped?
- When is the last day I can place an order for holiday delivery?
- What states can you ship wine to?
- Are the bottles of wine the size of a regular bottle of wine seen in stores?
- What is your discount policy for larger orders?
- Can I substitute an item in the basket or create a custom basket?
- I have more than 50 recipients on my order, can I still use your web site?
- What forms of payment does Wine Country Gift Baskets accept?
- Do you collect sales tax?
